Shipping & Returns

SHIPPING

The shipping rate for all orders within Canada is a flat fee of $15 and a $25 flat fee for the United States.

For international orders, the customer is responsible for all import duties. International shipments are final sale.

The Find is not liable for lost, damaged, or stolen items.

Please contact orders@thefindstudio.ca for international shipping rates.

RETURN POLICY 

All purchases made in-store are FINAL SALE

ONLINE RETURN POLICY   

All bags, jewellery, kids, sale items and accessories are FINAL SALE.

All purchases made with partial or full store credit amounts are FINAL SALE.

All purchases made Sezzle are FINAL SALE.

We will happily issue am exchange or store credit for full priced clothing or shoes. The request must be submitted within 48 hours of receiving your item. 

Any duties The Find incurs upon returning items, will be deducted from the refund amount. 

The Find Studio is not responsible for lost or stolen packages that may occur during the delivery process. 

Items returned must be in the original packaging with tags attached and in the same condition as when it was received.

Please contact orders@thefindstudio.ca for more information about your return or exchange.